Event Booking Terms & Cancellation Policy
These Event Booking Terms apply to all events booked with Lemonade Ventures LLC, doing business as “Bucket of Lemons” (“we,” “us,” or “our”), whether booked through our website or directly. By completing a booking and payment, you (“the Client”) agree to these terms.
1. Booking and Payment
- Bookings are confirmed only upon receipt of full payment through our checkout.
- Pricing is per event at the rate shown for the selected tier at the time of booking (e.g., Birthday Parties, Farmers Markets, Corporate Events).
- Bookings are subject to availability. If we cannot service your date after payment, you will receive a full refund.
2. Client Responsibilities
The Client must provide the items confirmed in the supply checklist at booking (e.g., table space, power access, shade for outdoor events, applicable vendor permits). If required items are not available at the event and we cannot reasonably proceed, the event may be treated as a same-day cancellation by the Client.
3. Cancellations by the Client
- 14 or more days before the event: full refund, minus any non-recoverable payment processing fees.
- 7–13 days before the event: 50% refund, or a one-time free reschedule to a mutually available date within 90 days.
- Fewer than 7 days before the event: no refund; rescheduling may be offered at our discretion.
4. Rescheduling
One reschedule is permitted free of charge with at least 7 days’ notice, subject to availability. Additional reschedules may incur a fee of up to 15% of the booking price.
5. Weather and Force Majeure
For outdoor events, if severe weather or other events beyond either party’s reasonable control (including natural disasters, government orders, or public health emergencies) prevent the event from proceeding safely, the Client may reschedule at no charge or receive a full refund.
6. Cancellations by Us
If we must cancel for any reason other than Client breach or force majeure, the Client will receive a full refund. Our liability for any cancellation is limited to the amount paid for the booking.
7. Service Details
- Flavor selections are confirmed at booking; substitutions of equivalent value may be made if an ingredient is unavailable.
- Guest counts are estimates used for supply planning. Significant increases (more than 20%) should be communicated at least 72 hours in advance and may incur additional charges.
- We arrive approximately 45–60 minutes before the scheduled start time for setup unless otherwise arranged.
8. Food Safety and Allergens
All beverages are subject to our Food Safety Disclaimers. The Client is responsible for communicating known guest allergies in the booking notes; we will make reasonable accommodations but cannot guarantee an allergen-free environment.
9. Governing Law
These terms are governed by the laws of the State of Colorado. Refunds are issued to the original payment method within 10 business days of approval.
10. Contact
Cancellation and rescheduling requests: hello@bucketoflemons.com. Requests are effective on the date received.